Our Address
Decorewala Furniture
Decorewala Furniture, Plot NO. H1-182, C/o Balaji Arts, Ricco Industrial Area
SARDARSHAHAR - 331403
RAJASTHAN
Email: Contact@decorewala.com
Phone: +91 9460608846
Whatsapp Support
Whatsapp Number +91 9460608846
Reach Out to Decorewala Furniture
Frequently asked questions
Do you ship across India? Is delivery free?
Yes, we offer delivery to all locations across India, and there are absolutely no shipping charges. What you see is what you pay — no extra costs. Your order will be packed securely and delivered straight to your door, right on time.
What if my order is damaged while being shipped?
In the rare event that your order arrives damaged, there’s nothing to worry about — we’ve got you covered. While we take every step to ensure secure packaging, if any issue occurs during transit, we’ll take care of it by repairing, replacing, or resolving the matter at no additional cost to you.
What payment methods do you accept?
At Decorewala, we offer safe and convenient payment options including debit cards, credit cards, and net banking. All transactions are processed through secure and trusted payment gateways to ensure your information remains protected. Please note that Cash on Delivery (COD) is currently unavailable.
How long does delivery take for ready-made and custom furniture?
Delivery timelines vary based on the type of product. Ready-made furniture is generally delivered within 7–10 business days, depending on your location. Custom-made furniture, crafted specially as per your requirements, usually takes 3–5 weeks to complete and deliver. We focus on timely delivery while maintaining the highest quality standards. Once your order is placed, we’ll keep you informed throughout the entire process.
What is your return and exchange policy?
We offer a 30-day return and exchange window from the date of delivery at no extra cost. Our return process is designed to be quick and stress-free, so you can shop with complete confidence and peace of mind.
What warranty do your furniture products include?
Our furniture is backed by a lifetime warranty against wood termite damage, along with a 12-month warranty covering manufacturing defects in materials or craftsmanship. If any issue arises within the warranty period, Decorewala will assess the concern and, at its discretion, repair the affected part, replace the component, or provide a product replacement—ensuring your satisfaction and peace of mind.
